Privacy policy

Privacy Policy

Welcome to [SS Collection]. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

🔹 Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Details (processed securely via payment gateways)

🔹 Order Information

  • Customized details (name, date, engraving text, design preferences)

  • Purchase history

🔹 Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Customize your jewellery as per your request

  • Communicate order updates

  • Provide customer support

  • Improve our website and services

  • Send promotional emails/offers (only if you opt-in)

  • Prevent fraud and unauthorized transactions

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Payment gateways (for secure transactions)

  • Shipping partners (for order delivery)

  • Service providers helping us operate our website

  • Legal authorities (if required by law)

4. Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your credit/debit card details on our servers.

5. Cookies

Our website uses cookies to:

  • Improve browsing experience

  • Remember your preferences

  • Analyze website traffic

You can disable cookies in your browser settings, but some features of the website may not function properly.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of incorrect information

  • Request deletion of your data

  • Withdraw marketing consent anytime

To exercise these rights, contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date.